Privacy Policy

This is a translation for convenience. The German version is the legally binding one.

Contact address

Caymland Technologies AG

Waldmannstrasse 9a

CH-9014 St. Gallen

Switzerland

Authorised representatives

Armen Lutishoski, Managing Director

Commercial register entry

Registered company name: Caymland Technologies AG

Number: CH-320.3.082.155-3

Commercial register office: St. Gallen

VAT number

CHE-277.708.098 MWST

Disclaimer

The author accepts no liability whatsoever for the correctness, accuracy, timeliness, reliability or completeness of the information.

Liability claims against the author for damage of a material or immaterial nature arising from access to or use, or non-use, of the published information, from misuse of the connection or from technical faults, are excluded.

All offers are non-binding. The author expressly reserves the right to change, add to or delete parts of the pages or the entire offering without separate announcement, or to suspend publication temporarily or permanently.

Liability for links

References and links to third-party websites lie outside our area of responsibility. Any responsibility for such websites is declined. Access to and use of such websites is at the user’s own risk.

Copyright

Copyright and all other rights to content, images, photos or other files on this website belong exclusively to Caymland Technologies AG or to the rights holders specifically named. Written consent from the copyright holders must be obtained in advance for the reproduction of any element.

Data protection

On the basis of Article 13 of the Swiss Federal Constitution and the data protection provisions of the Confederation (Data Protection Act, DSG), every person is entitled to the protection of their privacy and to protection against misuse of their personal data. We comply with these provisions. Personal data is treated in strict confidence and is neither sold nor passed on to third parties.

In close cooperation with our hosting providers, we make every effort to protect the databases as effectively as possible against unauthorised access, loss, misuse and falsification.

When our web pages are accessed, the following data is stored in log files: IP address, date, time, browser request and general information transmitted about the operating system and browser. This usage data forms the basis for statistical, anonymous evaluations, so that trends become visible from which we can improve our offering accordingly.

Use of Caymland M4 (marketing automation)

On our website we use the marketing automation platform Caymland M4 from Caymland Technologies AG, Waldmannstrasse 9a, CH-9014 St. Gallen, Switzerland (phone +41 71 313 80 45, [email protected]). Below we inform you, pursuant to Art. 13 GDPR and Art. 19 revDSG, about the associated data processing.

Cookies and tracking

When you visit, Caymland M4 sets a cookie named «mtc_id» (a first-party cookie). This cookie serves to recognise your browser on subsequent visits and assigns your page activity to a pseudonymous contact profile.

  • Cookie name: mtc_id
  • Purpose: assigning page visits to a pseudonymous contact profile
  • Storage period: across sessions (persistent cookie)
  • Category: marketing

The cookie is set only after you have actively consented to the «marketing» category via our cookie banner (opt-in pursuant to Art. 6(1)(a) GDPR / Art. 31(1) revDSG). No tracking takes place without your consent.

Tracking script

Where marketing consent has been given, a tracking script from Caymland M4 is loaded. It records:

  • Page hits: URL, time, referrer, page title
  • Device information: browser type, operating system, screen resolution, language
  • IP address: used for geolocation (city/region) and then stored in pseudonymised form

Legal basis: consent (Art. 6(1)(a) GDPR / Art. 31(1) revDSG).

Video tracking

Embedded videos on our website may be recorded by Caymland M4. The following data is collected:

  • Video URL, total duration, duration actually watched
  • Assignment to the existing contact profile

This data is transmitted to the Caymland M4 instance. Legal basis: consent (Art. 6(1)(a) GDPR).

Forms

Our website embeds forms that are generated and processed by Caymland M4 (for example the contact form, newsletter sign-up and application forms). The data you enter (for example name, email address, company, message) is transmitted directly to the Caymland M4 instance and stored there in your contact profile.

Legal basis: depending on the form, either steps preliminary to a contract (Art. 6(1)(b) GDPR) or consent (Art. 6(1)(a) GDPR).

Personalisation of content

Where a contact profile has been created in Caymland M4 (for example through a form submission or a personalised link in an email campaign), content on our website may be personalised. This includes:

  • Personalised greetings: displaying your name, company or industry in hero areas and on other pages
  • Industry-specific content: selecting content based on the industry assigned to your profile

Personalisation is based on the following data fields: salutation, first name, last name, email, company, industry, city. This data is used exclusively for display on the website and is not passed on to third parties.

Legal basis: legitimate interest (Art. 6(1)(f) GDPR), or consent where the data was collected through tracking that requires consent.

Encrypted link parameter

Email campaigns may embed an encrypted parameter in links. It is decrypted server-side in order to derive your contact ID and show you personalised content, even where no cookie has been set. No additional personal data is transmitted in the process.

Storage period and deletion

Contact profiles in Caymland M4 are stored for as long as an active business relationship or a legitimate interest exists. You may request the deletion of your profile at any time (see the section «Revocation, changes, corrections and updates»).

Your rights regarding Caymland M4

You have the right at any time to:

  • withdraw your consent (Art. 7(3) GDPR / Art. 31(3) revDSG) — the lawfulness of processing carried out up to the point of withdrawal remains unaffected
  • request information about the data stored about you (Art. 15 GDPR / Art. 25 revDSG)
  • request the correction, deletion or restriction of processing (Art. 16–18 GDPR / Art. 32 revDSG)
  • object to the processing (Art. 21 GDPR)
  • request data portability (Art. 20 GDPR / Art. 28 revDSG)

Access data / server log files

The provider (or its webspace provider) collects data on every access to the offering (so-called server log files). Access data includes:

Name of the web page accessed, file, date and time of access, volume of data transferred, notification of successful access, browser type and version, the user’s operating system, referrer URL (the previously visited page), IP address and the requesting provider.

The provider uses the log data only for statistical evaluations for the purpose of operating, securing and optimising the offering. However, the provider reserves the right to review the log data subsequently where there are concrete indications giving rise to a justified suspicion of unlawful use.

Handling of personal data

Personal data is information by which a person can be identified — that is, details that can be traced back to a person. This includes name, email address and telephone number. Data about preferences, hobbies, memberships or which websites someone has viewed also counts as personal data.

Personal data is collected, used and passed on by the provider only where this is permitted by law or where users consent to the data collection.

Getting in touch

When you contact the provider (for example via the contact form or by email), the user’s details are stored for the purpose of processing the enquiry and in case follow-up questions arise.

Newsletter

We use the newsletter to inform you about ourselves and our offerings.

If you would like to receive the newsletter, we require a valid email address from you as well as information that allows us to verify that you are the owner of the email address provided, or that its owner consents to receiving the newsletter. No further data is collected. This data is used only for sending the newsletter and is not passed on to third parties.

When you sign up for the newsletter, we store your IP address and the date of sign-up. This storage serves solely as evidence in the event that a third party misuses an email address and signs up for the newsletter without the knowledge of the person entitled.

You may withdraw your consent to the storage of the data and the email address, and to their use for sending the newsletter, at any time. Withdrawal can be made via a link in the newsletters themselves, in your profile area, or by notifying us using the contact options above.

Cookies

Cookies are small files that make it possible to store specific, device-related information on the user’s access device (PC, smartphone or similar). On the one hand, they serve the usability of websites and therefore the users (for example storing login data). On the other hand, they serve to record statistical data on website use and to analyse it for the purpose of improving the offering. Users can influence the use of cookies. Most browsers have an option that restricts or entirely prevents the storage of cookies. However, we point out that use, and in particular ease of use, is limited without cookies.

You can manage many online advertising cookies from companies via the US site http://www.aboutads.info/choices/ or the EU site http://www.youronlinechoices.com/uk/your-ad-choices/.

Appointment booking via Calendly

For scheduling appointments we use Calendly, a service of Calendly LLC, 271 17th St NW, Atlanta, GA 30363, USA. The booking widget is loaded only once you actively click a button to arrange an appointment — simply visiting our pages establishes no connection to Calendly.

When the widget opens, script and style files are loaded from assets.calendly.com. In doing so, Calendly receives your IP address and technical details about your browser and operating system, and may set its own cookies. The data you enter in the booking form (for example name, email address, preferred time) is processed by Calendly.

Legal basis: steps taken at your request prior to entering into a contract (Art. 6(1)(b) GDPR), and legitimate interest in offering straightforward appointment scheduling (Art. 6(1)(f) GDPR). Calendly’s privacy policy is available at https://calendly.com/privacy.

Revocation, changes, corrections and updates

Users have the right, on request and free of charge, to receive information about the personal data stored about them. In addition, users have the right to have incorrect data corrected and to have their personal data blocked and deleted, insofar as no statutory retention obligation stands in the way.