Customer Data Platform

The Caymland M4 software

Building relationships that mean something depends on understanding what prospects and customers actually need and prefer — in real time, around the clock. Precise customer profiles show how analysing personal and demographic data, interests, history, current circumstances and external data sources produces a complete picture of your audiences.


With that information, marketing strategies can be aimed precisely. Orchestrating the right message at the right moment, in the right context and on the preferred channel maximises the relevance of every communication — and makes sure each interaction offers genuine value.

Learn more

Generate

Caymland M4 collects data from every digital interaction — page views, app usage, shop orders, machine-readable data and transactions — and makes it available in a revDSG/GDPR-compliant way. The anonymised data is characterised in real time by business logic and enriched into valuable smart data.

Analyse

Caymland M4 analyses that data continuously to turn it into insight and, from there, into personalised marketing. The built-in engine recognises needs and prioritises contacts so that campaigns reach the right audience.

Orchestrate

Caymland M4 brings data, context and communication together into personalised campaigns that mean something. Built-in orchestration and automation improve the dialogue with prospects and customers across every channel.

Know more.
Decide better.
Act smarter.

One piece of software that covers it all and helps simplify your processes.

Double Opt-InWellnessEarly Adopter
15Emails sent
2Tickets
CHF 90Revenue
15.03.1990
+41 79 000 00 00
+41 71 000 00 00
55%
Show
7%
Entertainment
38%
Pop

Customer activity

Product page visited+5 Points
Newsletter sent+3 Points
Newsletter opened+10 Points
Form completed+15 Points
Demo booked+25 Points
Purchase completed+50 Points
Lead ScoreCold Lead
45 Points

Tags & segments

Double Opt-InNewsletter

Scoring Radar

EngagementActivityLoyaltyInterest

AI insights

High purchase probability
Best time to reach: 14:00–16:00
Recommended: wellness offer
Enriching data…
Lead Nurturing Workflow
Creating…
Form submittedContact submits a form
trigger
Lead score > 50?Yes → continue | No → SMS
condition
Send SMSOffer reminder
action
Wait 2 daysTime delay
delay
Send emailWelcome email
action
Books a trip?Yes → tag | No → end
condition
Add tag"Customer – travel"
action
Notify salesSlack message
action

Workflow statistics

0Contacts processed
0Steps completed
98%Success rate
24/7Automated

Execution log

Waiting for workflow start…

Actions

Send email
Send SMS
Push notification
Change tags
Change segment
Change score
Send webhook
+21 more actions

Conditions

Contact field value
Contact tags
Segment membership
Device type
+12 more conditions

Decisions

Email opened
Email link clicked
Form submitted
Page visit
+9 more decisions

Everything in one platform.
Easy to use, easy to handle.

Caymland M4 unites customer data, intelligence and engagement — for seamless customer experiences.

Personalisation

Tailored experiences, built on real-time data and AI-driven insight.

Omnichannel

Email, SMS, push, chat, print, web and social — every channel orchestrated centrally for consistent communication.

Analytics

Real-time dashboards and intelligent reports that support better decisions.

Professional emails.
Simply built.

Design individual mailings with the Caymland email editor by drag and drop — intuitive, with no coding required. Flexible content blocks, personalised messaging and dynamic elements make communication both efficient and effective.

Built-in AI suggestions for images and copy let you put a convincing newsletter together in minutes.

Data protection and security

revDSG/GDPR compliant.
Hosting where you choose.

Caymland M4 meets every requirement of Swiss and EU data protection law. Choose the hosting location that suits you.

🇨🇭

Switzerland

Zurich
  • The strictest data protection laws
  • Data never leaves Switzerland
  • Highest security standards
🇩🇪

Germany

Frankfurt
  • EU GDPR compliant
  • Central location in Europe
  • Excellent connectivity

On-Premises

Your own location
  • Full control over your data
  • Integrates into your infrastructure
  • Maximum flexibility
End-to-end encryption
Regular security audits
Full data portability
ISO certified
ISO/IEC 27001:2022Information security
ISO/IEC 20000-1:2018IT service management
ISO 9001:2015Quality management

Caymland M4 at a glance

Key facts about the Caymland M4 platform by Caymland Technologies AG.
ProductCaymland M4
CategoryCustomer Data Platform (CDP), Marketing Automation, Customer Intelligence Platform (CIP), Customer Engagement Platform (CEP), CRM
VendorCaymland Technologies AG, St. Gallen, Switzerland
Founded2017
DeliverySoftware as a service (web), dedicated hosting on request
Hosting locationsZurich (Switzerland) / Frankfurt am Main (Germany)
Data protectionrevDSG (Switzerland), GDPR (EU)
CertificationsISO/IEC 27001:2022, ISO/IEC 20000-1:2018, ISO 9001:2015
ArchitectureAPI-first, headless, multi-tenant
Integrationsover 50 native integrations, open REST API
ChannelsEmail, SMS, Print / personalised direct mail, Landing pages, Forms, Social media, Push / messenger
LanguagesGerman, English
Pricefrom CHF 400 per month

Connects to (almost) everything.

Social media, referral programmes, push notifications, seamless sharing, payment processing, A/B testing, desktop and mobile apps, comments, personalised recommendations and a great deal more.

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Start your journey with Caymland M4

Take the first step and sign up for a free demo.

Live demo
No obligation
All modules included

Success stories worth reading

Leading brands and innovative marketing teams rely on Caymland M4. See how they transformed their customer relationships.

«The software has a straightforward structure and is very easy to learn after a short introduction. The interface is continually being developed and improved. As a communication tool, Caymland M4 is indispensable for any modern website. With the new and improved CRM features it also works excellently as a document management system for contracts and tasks.»
Jörg Richner
Jörg RichnerWeb DevelopmentBurki Scherer AG

Frequently asked questions

The essentials on Caymland M4 — what it does, where it is hosted, how it handles data protection, and how it connects to your existing systems.

What is Caymland M4?

Caymland M4 is a customer data platform (CDP) and marketing automation platform built by the Swiss software vendor Caymland Technologies AG. It collects, analyses and orchestrates customer data streams in real time, and uses them to deliver personalised campaigns across every digital and analogue channel.

Who is Caymland M4 for?

Caymland M4 is aimed at mid-sized and large organisations in German-speaking Europe that need to unify customer data from several systems and automate their marketing. It is particularly well established in tourism, events and e-commerce, and among organisations with elevated requirements around data protection and hosting location.

Is Caymland M4 GDPR compliant?

Yes. Caymland M4 satisfies both the revised Swiss Data Protection Act (revDSG) and the EU GDPR. Hosting is available in Zurich (Switzerland) or Frankfurt am Main (Germany), and data does not leave the location you choose. Caymland Technologies AG is certified to ISO/IEC 27001:2022, ISO/IEC 20000-1:2018 and ISO 9001:2015.

Where is the data hosted?

Either in Switzerland (Zurich data centre) or in Germany (Frankfurt am Main). The location is fixed per customer and data does not leave it. That makes Caymland M4 suitable for sectors with strict data sovereignty requirements.

Which systems can be connected?

Caymland M4 is API-first and ships with over 50 native integrations, including CRM and ERP systems, content management systems, e-commerce platforms such as Shopify, WooCommerce and Magento, social media, and sector-specific systems such as TOMAS and Feratel (tourism) or Showare, SeeTicket, Ticketcorner and Smeetz (events). Any other system can be connected through the open REST API.

What does Caymland M4 cost?

Caymland M4 starts at CHF 400 per month. The actual price depends on contact volume, the modules you licence and your chosen hosting location; setup and data migration are quoted per project. For a concrete quote, contact [email protected] or +41 71 313 80 45.

Who is behind Caymland M4?

Caymland M4 is developed by Caymland Technologies AG, a Swiss software vendor founded in 2017 and based at Waldmannstrasse 9a, 9014 St. Gallen. The company employs around 15 people and serves customers in Switzerland, Germany and Austria.